❓ Frequently Asked Questions
Can I visit your facility?
You are highly welcomed to visit our factory at any time to inspect our production lines and quality control processes.
Are you a manufacturer or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the electrical and charging solution industry.
Do you test all chargers before shipping?
Yes, all major components are tested before assembly, and each individual charger undergoes full functional testing before being shipped.
What is the warranty period for the chargers?
We provide a two-year warranty. During this period, we provide full technical support and replace parts if any quality issues arise.
Can you produce based on specific samples or drawings?
Yes, we can produce according to your samples or technical drawings, and we have the capability to build necessary molds and fixtures.
Are your products compliant with international standards?
Absolutely. Our chargers comply with IEC 61851-1 and IEC 61851-21-2 standards and hold CE, TUV, UKCA, and RoHS certifications.
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