What are the primary advantages of your equipment?
We are one of the leading manufacturers in China. Our location provides a significant advantage in terms of quality control and market pricing. We offer 12 months of warranty for the entire equipment.
Do you offer customization for specific dimensions?
Yes, our expert engineers provide detailed blueprints for bespoke machines, including modifications to size, capacity, and functionality to meet your specific operational needs.
How is the after-sales support handled?
We provide comprehensive follow-up service, including detailed assembly drawings and installation manuals. Our technical team usually responds to operational inquiries within 2 hours.
What kind of packaging is used for international shipping?
We typically use standard export plywood cases. However, we can accommodate special shipping marks or reinforced packaging based on your specific requirements.
What is the standard lead time for an order?
Shipping speed is a priority. Generally, it takes approximately 10 working days after receiving payment, depending on the specific model and customization requirements.
What are your accepted payment and delivery terms?
We support payment before production with the balance cleared before delivery. Standard terms include EXW, FOB, CFR, and CIF.